Vibe Live

Support

Need help with Vibe-Live? This page explains how to get support, how to report a user or host, how to block someone, and how to manage your account.

Contact Vibe-Live Support

The fastest way to reach us is from inside the app:

  1. Open the Vibe-Live App.
  2. Go to Profile.
  3. Select Help & Support.
  4. Describe your issue and submit the request.

You can also email us at vibelive@angrymamba.com.

We aim to respond to all support requests within 2 business days.

Report a User, Host, or Session

If you encounter inappropriate behavior, a suspicious profile, harassment, or any content that violates our guidelines, please report it. Reports are reviewed by our safety team.

  1. Open the profile or the session you want to report.
  2. Tap the More (…) menu.
  3. Select Report.
  4. Choose a reason and add any details that will help us investigate.
  5. Submit the report.

You can also report an issue after a session has ended from your session history. If you believe someone is in immediate danger, please contact your local emergency services first.

Block a User or Host

Blocking prevents someone from contacting you or appearing in your recommendations.

  1. Open the profile you want to block.
  2. Tap the More (…) menu.
  3. Select Block and confirm.

Safety and Host Verification

Vibe-Live does not allow unverified hosts to offer paid sessions. Hosts must complete our verification and review process before they can provide sessions, which helps us reduce fraud, impersonation, spam, and abusive activity.

Vibe-Live does not record or store the audio or video content of live sessions. Vibe-Live is available only to users who are 18 years of age or older.

Sessions, Billing, and Refunds

Paid sessions are charged per minute for the duration of the real-time audio or video session. If you believe you were charged incorrectly, or a session was interrupted by a technical problem, contact support through the app with the session date and time and we will review it.

Manage or Delete Your Account

You can delete your Vibe-Live account and associated personal information at any time. See our account deletion page for step-by-step instructions.

Privacy

To understand what information we collect and how it is used, please read our Privacy Policy.